I can’t say enough about these guys. Communication, professionalism and quality of work were all top notch. Pool looks beautiful and they gave me a very good price. Recommended highly.
Express pools replastered, retiled and recoped my pool. They were very professional. I was pleased with the communication and timeliness of everyone involved. There was one concern that I had with the work after it was completed. There was a gap around the entire pool between the coping and the cool deck. I inquired about the gap and they said that it needed to be filled with a joint compound. They said it would be an additional cost but after talking it through with Marisol she agreed to absorb the cost. I was happy with the work done and the company overall. I would highly recommend.
Participated in 3 company bid for re-tile and replaster a 30,000gal pool. They were very professional, prompt with their bid and ready to do the work. I would ask them to work for me again on the next job. Veronica and Julio were standout professionals from Express that worked with me. A very good experience on the bidding side before work started.
This family runs an incredibly responsible and caring business. All went the way they said and they plastered our large spa.
It was a completely positive experience!! Julio arrived promptly to provide the quote which was precise. Marisol very patiently answered all of my endless questions and promptly updated the quote each time I had a new idea or change in plans. And trust me, I had a LOT of questions!!
They arrived on time, were thorough,professional and tidy. Watching the work from start to finish was fascinating, especially the tile and plaster application. Their price is very reasonable. Working with a family owned and operated business was marvelous as they provide great customer service from start to finish. I have no criticism, only gratefulness for the great job done. Thanks Express Pool Plastering!!
Completely replastered and replaced waterline tile in approx. 20,000 gallon pool. The Stonescape finish and new tile look great. About 3-4 days start to finish. Veronica and Marisol in the office were very accommodating and easy to work with, and the crew worked hard. Everything was cleaned up well when they left. Recommend using Omar, who they recommended, for the 5-day startup. Very pleased with the results.
Express Pool Plastering was always accessible throughout the process. They went above and beyond when we had additional questions. The workmen left the area clean and performed a nice job. Follow up was punctual and responsive. I recommend reading the instructions on the contract BEFORE starting the process so that you know what YOUR responsibility is during the process. The contract was easily readable with highlighted instructions so that the homeowner doesn’t screw it up!
I am an extremely fussy about punctuality, service and workmanship. Marisol with Express kept me well informed during the re-plaster at all times. the work was performed as agreed to and the estimate was the actual final price. they were punctual and above all extremely neat and professional. I would highly recommend Express Pool Plastering!
The crew was on time and very professional. They did a great job of cleaning up after themselves – not just my property but they took the time to clean up their own equipment before leaving on the final day. The project manager wasn’t on site the whole time but he came by frequently and when needed to check up on things. Communication was great.